🏅 Quality Management & Excellence Services

Build Trust • Improve Performance • Achieve Excellence

Overview

At SGQ INNOVATIONS, quality is not a checklist — it’s a culture of continual improvement.
We help organizations design, implement, and sustain robust Quality Management Systems (QMS) that ensure consistency, customer satisfaction, and compliance with global standards.

Our quality solutions integrate ISO, GMP, Lean, Six Sigma, and ESG principles to help industries improve performance, reduce waste, and build lasting customer trust.

“Quality builds confidence. Confidence builds brands.”

Our Core Quality Services

🧩 1️⃣ ISO 9001:2015 – Quality Management System

We help organizations establish and implement ISO 9001-compliant QMS that promote process control, risk-based thinking, and continual improvement.

Services Include:

Gap Assessment & Documentation Design
QMS Policy, Objectives, and Process Mapping
Risk & Opportunity Evaluation (Clause 6.1)
Document Control & Record Retention Systems
Internal Audit, CAPA, and Management Review
Certification Readiness & Surveillance Support
Integration with ISO 14001 / 45001 / 50001 / 27001/ISO 20000/ISO 37001/ISO 22301

Benefits:
✅ Improved operational consistency
✅ Reduced rework and customer complaints
✅ Globally recognized certification

⚙️ 2️⃣ Quality Assurance (QA) & Quality Control (QC) Systems

We design and strengthen QA/QC frameworks to ensure process reliability and product conformity.

Our QA/QC Services Include:

Incoming Material & Supplier Quality Systems
In-Process Quality Control & Batch Record Review
Final Product Inspection & Testing Plan Design
Deviation, CAPA, OOS/OOT Handling Systems
QA Risk Assessments (FMEA / HACCP / APQP)
Laboratory Coordination & Specification Verification
QA/QC KPI Dashboards & Data Analysis Tools

Applicable Frameworks:
GMP, ISO 9001, ISO 13485, ISO 22000, IATF 16949, BRCGS

🧪 3️⃣ ISO/IEC 17025:2017 – Laboratory Quality Management

We assist laboratories in achieving accreditation under ISO/IEC 17025 for competence in testing and calibration.

Services Include:

System Documentation & Procedure Development
Method Validation & Uncertainty Measurement
Equipment Calibration & Maintenance Systems
Internal Audit & Proficiency Testing Coordination
NABL Accreditation Readiness Support

Benefits:
✅ Increased reliability of results
✅ Improved data integrity & traceability
✅ International recognition of laboratory competence

🚗 4️⃣ IATF 16949:2016 – Automotive Quality Management

We help automotive manufacturers and component suppliers align with IATF 16949 requirements to enhance product safety and performance.

Services Include:

Core Tools Deployment (APQP, PPAP, FMEA, SPC, MSA)
Supplier Quality & Traceability Systems
Defect Prevention & Zero-Defect Culture Development
Internal Auditor & Process Auditor Training
Certification Readiness & Surveillance Support

Outcome:
✅ Stronger supplier control
✅ Improved process capability
✅ Consistent product reliability

🧠 5️⃣ Total Quality Management (TQM) & Six Sigma Implementation

We build a culture of continuous improvement and process excellence through proven methodologies.

Our Offerings:

TQM Implementation Framework
Six Sigma (DMAIC / DMADV) Project Facilitation
5S & Visual Management Systems
Root Cause Analysis (RCA) & Problem-Solving Tools
Lean Manufacturing & Kaizen Workshops
Quality Circle Development & Employee Engagement

Benefits:
✅ 15–30% improvement in efficiency
✅ Reduced process variation & defects
✅ Empowered, quality-driven workforce

📋 6️⃣ Supplier Quality Management & Audits

We help clients build strong, compliant supply chains through structured supplier quality programs.

Services Include:

Supplier Qualification & Risk Rating System
Supplier Audits (GMP, ISO, ESG, EHS)
Vendor Scorecards & KPI Development
Supplier Training & Performance Improvement
Global Buyer Compliance (PSCI / EcoVadis / SMETA Alignment)

Benefits:
✅ Reliable, compliant, and sustainable suppliers
✅ Reduced rejection rates
✅ Strengthened supply chain resilience

📊 7️⃣ Quality Data, Analytics & Dashboards

We enable data-driven decision-making with digital tools that track performance, compliance, and improvement.

Features:

Quality KPI Dashboards (Rejection %, CAPA Trends, Audit Findings)
Real-Time Reporting Systems (Excel / Power BI)
Process Performance Visualization (Cp, Cpk, PPM)
Management Review Scorecards

Results:
✅ Faster decision-making
✅ Transparent performance tracking
✅ Continual improvement enablement

🧾 8️⃣ Training & Competence Development

We conduct customized training to strengthen quality awareness, process control, and leadership capability.

Programs Include:

ISO 9001 Internal Auditor Course
QA/QC Fundamentals for Engineers & Chemists
Root Cause Analysis & CAPA Management
Statistical Process Control (SPC)
5S & Kaizen for Shopfloor Teams
Supplier & Auditor Development Workshops

All programs include: case studies, interactive sessions, and certification.

Why Choose SGQ INNOVATIONS

✅ Certified ISO 9001 / 17025 / IATF Lead Auditors & Quality Experts
✅ Cross-Industry Experience – Pharma, Food, Engineering, Chemical, Packaging
✅ End-to-End Quality Solutions – From design to certification and culture building
✅ Sustainability & ESG Linkage – Integrating quality with responsible performance
✅ Digital Transformation – Data analytics, dashboards, and KPI automation
✅ Proven Track Record – 100% certification success rate

Industries We Serve

💊 Pharmaceuticals & Nutraceuticals – GMP, QA, QC systems
🍽️ Food & Packaging – BRCGS, HACCP, Supplier Quality
⚙️ Engineering & Automotive – IATF 16949, Six Sigma, SPC
🧪 Laboratories & Testing – ISO/IEC 17025 systems
🏭 Manufacturing & Chemical – ISO 9001, Lean, TQM

Our Promise

“Quality is not an act — it’s a discipline.”
SGQ INNOVATIONS helps you move from compliance to excellence, ensuring every process, product, and person contributes to continuous improvement and customer satisfaction.